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The Invisible Chain is written by J. Durand and published by Springer. It's available with International Standard Book Number or ISBN identification 0230286909 (ISBN 10) and 9780230286900 (ISBN 13).
Companies and work have undergone significant change, and a new productive model has emerged. This book shows how the model works, showing its high degree of coherence in terms of the integration of functions within companies. This book creates a new and challenging theory of services, rooted in the concrete experience of workshops and offices.