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The Federal Civil Service System and the Problem of Bureaucracy is written by Ronald N. Johnson and published by University of Chicago Press. It's available with International Standard Book Number or ISBN identification 0226401774 (ISBN 10) and 9780226401775 (ISBN 13).
The call to "reinvent government"—to reform the government bureaucracy of the United States—resonates as loudly from elected officials as from the public. Examining the political and economic forces that have shaped the American civil service system from its beginnings in 1883 through today, the authors of this volume explain why, despite attempts at an overhaul, significant change in the bureaucracy remains a formidable challenge.