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Occupational Stress in the Service Professions is written by Maureen Dollard and published by CRC Press. It's available with International Standard Book Number or ISBN identification 0203422805 (ISBN 10) and 9780203422809 (ISBN 13).
Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognizing work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers. Occupation