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May I Help You? is written by Heide Spruck Wrigley and published by Addison Wesley Publishing Company. It's available with International Standard Book Number or ISBN identification 0201099438 (ISBN 10) and 9780201099430 (ISBN 13).
Stresses interactive language use in the context of communicating with customers. Intended for intermediate-level adult students, this kit will assist students to develop the communication skills they will need in a variety of public contact positions, including retail sales clerk, hotel desk clerk or receptionist, fast food counterperson, field service repair person, etc.