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New Perspectives on Public Services is written by Christopher Pollitt and published by Oxford University Press. It's available with International Standard Book Number or ISBN identification 0199603839 (ISBN 10) and 9780199603831 (ISBN 13).
The book examines two elements, place and technology, that are under-researched in the public management literature. It shows how basic public services both shape and are shaped by the specifics of places and technological change by bringing together a wide range of theory and internationally comparative empirical material.