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Queuing at eCycle Services is written by Chuck Munson and published by FT Press. It's available with International Standard Book Number or ISBN identification 0133757862 (ISBN 10) and 9780133757866 (ISBN 13).
800x600 This new supply chain management case study examines the challenges faced by a leading recycling business in efficiently unloading city trailers that deliver electronic waste. eCycle faces stiff fines if it cannot unload trailers on a timely basis, yet it must handle growing volume without compromising workplace safety--all while remaining profitable. Addressing critical queuing concepts in a real-world environment, this case study offers exceptional value to both supply chain students and practitioners. Authors: Janice Eliasson, University of Calgary; Brent Snider, University of Calgary.