Architecture and Patterns for IT Service Management, Resource Planning, and Governance

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Architecture and Patterns for IT Service Management, Resource Planning, and Governance is written by Charles T. Betz and published by Elsevier. It's available with International Standard Book Number or ISBN identification 0123850177 (ISBN 10) and 9780123850171 (ISBN 13).

IT in a World of Continuous Improvement -- Architecture Approach -- Patterns for the IT Processes -- Patterns for the IT Lifecycles -- APPENDIX A: Extended Definitions for the IT Architectural -- APPENDIX B: Fundamentals of Computing for the Business -- APPENDIX C: Production and Services -- REFERENCES -- INDEX.