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Statistics for Six Sigma Made Easy, Chapter 5 - Cause-and-Effect Fishbone Diagram is written by Warren Brussee and published by McGraw Hill Professional. It's available with International Standard Book Number or ISBN identification 0071734716 (ISBN 10) and 9780071734714 (ISBN 13).
This chapter is from Statistics for Six Sigma Made Easy, a simple guide to using the powerful statistical tools of Six Sigma to solve real-world problems. Warren Brussee, a Six Sigma manager who helped his teams generate millions of dollars in savings, shows how to plot, interpret, and validate data for a Six Sigma project. The basic statistical tools in the book can be applied to manufacturing, sales, marketing, process, equipment design, and more. Best of all, no background in statistics is required to start improving quality and initiating cost-saving improvements right away.