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Ross Catherine Sheldrick

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Conducting the Reference Interview, Third Edition

Conducting the Reference Interview, Third Edition

Catherine Sheldrick Ross , Kirsti Nilsen and Marie L. Radford

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Reading Still Matters

Reading Still Matters

Catherine Sheldrick Ross, Lynne (E.F.) McKechnie and Paulette M. Rothbauer

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Reading Matters

Reading Matters

Catherine Sheldrick Ross, Lynne (E.F.) McKechnie and Paulette M. Rothbauer

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Communicating Professionally

Communicating Professionally

Catherine Sheldrick Ross and Kirsti Nilsen

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Readers, Reading, and Librarians

Readers, Reading, and Librarians

William A. Katz

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Reading Matters

Reading Matters

Catherine Sheldrick Ross, Lynne E. F. McKechnie and Paulette M. Rothbauer

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Assessing Reference and User Services in a Digital Age

Assessing Reference and User Services in a Digital Age

Eric Novotny

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A Reader's Companion to the Short Story in English

A Reader's Companion to the Short Story in English

Erin Fallon, R.C. Feddersen, James Kurtzleben, Maurice A. Lee and Susan Rochette-Crawley

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Cooperative Reference

Cooperative Reference

Linda S Katz

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Cooperative Reference

Cooperative Reference

Celia Hales-Mabry

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